Privacy Policy

Finfactor Technologies Private Limited (“Company”, “we”,”us” and/or “our”) is committed to ensure protection of the Users of our Website (“User”, “you”, “your”).

In furtherance of this, we have laid down this Privacy Policy (“Policy”), which outlines our practices regarding the collection, use, storage, and protection of information that identifies you or can be used to identify or contact you (“Personal Information”) which is collected by us upon access and use of this https://www.kwach.ai/ (“Website”). This Policy is incorporated into, is part of, and is governed by the Terms and Conditions (“Terms”) and must be read in consonance with the Terms.

We recommend that you read and understand this Policy carefully and continue your use or access of our website on your voluntary acceptance of the same. The Company has the right to update this Policy from time to time. By continuing to use the Website after any changes are published, you are deemed to have accepted the revised terms. We encourage you to revisit this Policy regularly to stay informed of any updates.

The information we collect about you

The following types of Personal Information may be collected:

• Full name
• Contact Details such as email address and contact number
• Location
• IP address

How we use your personal data and for what purposes

The above-mentioned Information collected by Us is used for the following purposes:

• Internal record keeping
• Compliance with legal and statutory obligations
• Promotional mails
• To respond to your request and provide a better experience upon access of our Website
• To improve our products and services
• Maintenance and Management of our Website

Disclosure of your personal information

Disclosure of your Personal Information may be made in the following cases:

• Affiliates: Your Personal Information may be shared with our affiliates to help them enhance their services, respond to queries and respond to feedback.
• Service Providers: We may engage trusted third-party service providers to support the operation of our Website and the delivery of our services. These providers are contractually obligated to maintain the confidentiality of your information and use it only in accordance with this Policy.
• Business Transfers (Mergers or Acquisitions): In the event of a merger, acquisition, reorganization, or sale of part or all of our business or assets (including the Website), your Personal Information may be transferred to the involved third party. The receiving entity will be permitted to use your information in accordance with the terms outlined in this Policy. If such transfer occurs, We may notify you as required by applicable law.
• Legal Obligations: We may disclose your Personal Information where required to do so by law, in compliance with our legal obligations, or upon requests from regulatory or governmental authorities.

No Sale of Information

We shall not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent.

Rights available to user of the website

• Right to Access Information about Personal Data: You have a right to be informed about the manner in which any of your Personal Information is collected or used which we have endeavoured to lay down under this Policy.
• Right to Correction: You have a right to request us to modify or update your
• Right to Erasure: You have a right to request us to erase/delete your Personal
• Right to Grievance Redressal:You have the right to access the Grievance Redressal Mechanism mentioned under this Policy and we shall endeavour to effectively respond to such grievances within the time period prescribed.
• Right to Nominate: You have the right to nominate any other individual, who shall, in the event of death or incapacity, exercise the rights on your behalf.
• Right to Withdraw Consent: When we are relying on your consent for processing of Personal Information, such consent may be withdrawn at any point.
  In case of any updates to this Policy which materially alter your rights or obligations, we will make reasonable efforts to notify you of the change via email or through the Website.
  In order to exercise any of these rights, please contact support@finfactor.in

  Discretion to Opt-Out

  We may send communications such as notices, updates, promotional information and newsletters from time to time. If you wish to opt-out of the same, it may be done in the following ways:

  • By unsubscribing from our emails or newsletters by following the ‘unsubscribe’ instructions that are available in the email or newsletter, or
  • Email us at support@finfactor.in

Cookies

• Cookies are small data files which get stored on your device when you use our Website which includes non-personal usage data about They help us manage and optimize our services by enabling certain features and providing a more personalized and user-friendly experience. You can decide whether to accept or not to accept cookies. You can disable the cookies by adjusting the settings on your browser (see your browser Help for how to do this). However, restricting cookies may affect the availability and functionality of certain parts of our services.
• You may also encounter third-party cookies or similar technologies on some pages of our services. We do not control these third-party cookies and are not responsible for their use.

Governing law

This Policy shall in all respects be governed by and construed and enforced in accordance with the laws of Republic of India and the courts in Pune shall have an exclusive jurisdiction to adjudicate any subject matter under this Policy.

Grievance redressal mechanism

We are dedicated to providing a fair, transparent, and timely process for addressing any concerns or grievances raised by users of our Website. Any complaints or concerns regarding your Personal Information will be handled as per the Grievance Redressal Mechanism in place. our goal is to respond within specified timeframes and ensure effective resolution.

If you have any questions, concerns, or issues related to our website, features, or support interactions, you are encouraged to contact us via email.

Contact details (via post)

Finfactor Technologies Private Limited, WeWork, Second floor, Raheja Woods, Kalyani Nagar, Yerwada,
Pune, Maharashtra, 411006
Support Hours: Monday to Friday, 10:00 AM to 7:00 PM (excluding public holidays)